About the Master Build 10-Year Guarantee

Our market leading building Guarantee allows you and your family to rest easy in the knowledge that, in the unlikely event that something does go wrong with your home build or renovation, Registered Master Builders will help resolve any issues and finish your home to the highest standard.  

The Master Build 10-Year Guarantee has been developed in New Zealand, for New Zealand homes. It’s designed to suit your modern building needs.  

Over the past 25 years we have protected more than 140,000 homes. Only a Registered Master Builder can offer you the peace of mind of a Master Build 10-Year Guarantee.

 

How does the Master Build 10-Year Guarantee benefit homeowners?

The protection provided by our  Guarantee not only gives you peace of mind – it also makes good financial sense:

  • If something does go wrong with your build, your Guarantee kicks in and we will step in to help you get your home finished to the highest standard
  • It adds value to your property
  • It’s fully transferable if you decide to sell 
  • It helps finance your build, as most banks require it
  • It costs less than 1% of the total build cost to protect your biggest investment 
Please note: The cover below is only applicable to the new Master Build 10-Year Guarantee, available from 1 April 2018. Other terms and conditions exist, and different versions offer differing levels of cover. 
If you have any questions about the level of cover under your Guarantee, please contact our customer service team.

What are you covered for?

Master Build 10-Year Guarantee Cover under New Zealand Legislation
Building Act Consumer Guarantees Act
Maximum total cover across all claims over the life of the Guarantee $1,000,000 or the value of the building contract, whichever is less
Before building work starts: Loss of Deposit $500,000 or 10% of the building contract, whichever is less No protection No protection
While building work is underway: Non-Completion (includes remedial work) $500,000 or 20% of the value of the building contract, whichever is less No protection No protection
After building work is complete: Materials and Workmanship For 2 years after building work is complete
1 Year implied warranty* Possible limited cover*
After building work is complete: Structural Defects - including Rot and Fungal Decay (weathertightness) For 10 years from Acceptance of the Guarantee 10 years from completion for specific items* No protection
After building work is complete: Temporary accommodation during remedial work Up to $10,000 No protection No protection
Transferable when you sell your home Yes, multiple times for a transfer fee of $350 (inc. GST)

*Remedies under the Building Act and Consumer Guarantees Act only apply if the building company is still around

Our Guarantee is designed to ensure you have the protection you need, whatever the size of your building project:

  • Loss of Deposit and Non-Completion: While you’re still building our Guarantee protects your deposit and covers you for non-completion and remedial work (you can choose to opt out of this cover).
  • Workmanship and Materials: Your project is covered for defects in workmanship and materials for two years after your building work is completed.
  • Structural Defects: You’re protected for any structural defects including weathertightness issues (rot and fungal decay) for 10 years from the date your Guarantee is accepted.
  • Temporary Accommodation: If your home is unable to be lived in after it has been completed as a result of the damage in your claim, you will be covered for costs and expenses relating to removal, storage and alternative accommodation needed to a maximum value of $10,000
In the unlikely event that something does go wrong with your home build or renovation, Registered Master Builders will help resolve any issues and finish your home to highest standard.  

How much does it cost?

The Master Build Guarantee usually costs less than 1% of the total build cost.

The cost of our Guarantee will reflect the cost of your build. You’ll also pay less if you opt out of Loss of Deposit, Non-Completion and Remedial Cover.

The process – what you need to do to make sure you’re covered

Your builder will talk to you about the Master Build 10-Year Guarantee.

Your builder will send the documentation to Master Build Services before work starts. The Guarantee is not valid until you and your builder have received written confirmation from Master Build Services. If you have not received written confirmation within 14 days, please contact us immediately.

For more information:

We're here to help so just give us a call or send an email.
Phone: 0800 269 119 (04 385 8999)
Email: help@masterbuilder.org.nz