National office

Registered Master Builders Association
PO Box 1796, 
Level 14, 2 Hunter Street
Wellington 6011 

Free Phone: 0800 762 328
Phone: (04) 385 8999, Fax: (04) 385 8995
Email: rmb@masterbuilder.org.nz

Specific queries

National events

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Master Build Guarantees

Phone: 0800 762 328 (Mandarin support available)
Email (queries): help@masterbuilder.org.nz
Email (claims): claims@masterbuilder.org.nz  

Postal address
Master Build Services Ltd
PO Box 1796
Wellington

Branches

Our members are supported on the ground by 23 branches across 6 regional hubs.

 Branch hub

 Serving Telephone

Auckland                           

Auckland and Northland, Coromandel

 09 477 2724                                 
Canterbury 
 Canterbury, Ashburton and South Canterbury 0800 762 274
Central North Island      Taranaki, Whanganui, Hawkes Bay, Manawatū, Gisborne 0800 762 236
Southern 
 Otago, Central Otago, Gore, Southland 0800 762 708
Midlands 
 Waikato, Tauranga, Whakatāne, Rotorua, Taupō        0800 762 643
Cook Strait 
 Wellington, Wairarapa, Nelson, Marlborough, West Coast 0800 762 207

For Mandarin support for membership applications and services, contact:

Marissa Zhang
Asian Membership Manager
[For all claims and guarantee enquiries please call 0800 762 328]
Mob/Wechat: 021 327 321
Landline: (09) 281 3632
Marissa.Zhang@masterbuilder.org.nz

Got a concern about your Master Builder?

While most building projects go smoothly, sometimes things can go wrong. This can be stressful for everyone, but there are steps you can take to help get your project back on track.

Disputes resolution and complaints