HARD CONVERSATIONS: How to have the conversations we need to have


Date: Thursday 18 November 2021
Time: 4:00pm - 5.00pm

We’re dealing with challenges every day, and some of the hardest are facing people’s emotions in conversations when things don’t go as expected – clients, staff, subbies, partners, families.

This webinar will help us to develop more awareness and learn practical tools for how to have those hard conversations we know we need to have.

Britta Christiansen, a highly skilled business coach who works with many construction clients and Darrell Trigg, MD at Trigg share real life construction communication issues and answer your questions.

This webinar will cover:

  • What’s really happening when emotions get involved
  • How to approach and have a hard conversation
  • Real-life construction examples
  • Q&A You're welcome to email questions or areas you want Britta and Darrell to cover ahead of the webinar.

Register Now


Britta Christiansen, Business Coach at The Ripple Effect 

Britta has been a Ripple Creator and Business Coach for over twenty years growing, learning and developing alongside her clients. After coaching thousands of business leaders and their teams over several decades, she’s developed a number of powerful frameworks to help people discover/achieve/unleash/energise their ‘impossible’. It all starts with a conversation.

Darrell Trigg, Managing Director, TRIGG

Darrell served his carpentry apprenticeship in Whangarei and has been in business in Northland for over 25 years. Specialising in partnering with clients prior to having plans drawn up, Darrell firmly believes that early involvement of all parties in a project helps understand the outcomes, reduce risk and achieve the project deliverables in a hassle-free way. Darrell is a member of the New Zealand Institute of Building, the New Zealand Institute of Directors, and is a current Director of New Zealand Registered Master Builders Association. Darrell is also involved with the construction industry New Zealand-wide in many other roles.